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The Mercy Care Provider Manual contains important contact information and detailed processes and procedures for the care of our members. It also outlines the Arizona Complete Health-Complete Care Plan Provider Manual (August 2018 with a Medicare Prescription Drug Plan (PDP) or Medicare Advantage Prescription.As specified in the table below, the Provider Policy Manual applies to these intended Community Plan, Mercy Care Plan, and Care 1st Health Plan Arizona. These methods offer patients convenience and access to ensure their health needs are met with the same quality offered at on-site Mercy and MercyCare locations. The Mercy Care Advantage Provider Manual contains important contact information and detailed processes and procedures for the care of our members. Health Plans Available for AHCCCS Medical Assistance ; Mercy Care, 1-800-624-3879. Website · Member handbook · Formulary · Provider Look-up ; Health Choice Mercy Care Provider Manual – Chapter 100 – MC - General Terms Medicare) or a Medicare Advantage-Prescription Drug Plan (MA-PD – managed care Medicare).