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ISO 9000 is defined as a set of international standards on quality management and quality assurance developed to help companies effectively document the qualitydefinition, ISO 9000 is a standard. ISO 9000 is also perceived as a label given to the family of standards and the associated certification scheme. is provided in a glossary available at: an and which have identified dictionary meaning, iso.org/iso/03 terminology used in iso 9000 family.pdf. This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC